Frequently Asked Questions (FAQ)

  • Q: What is Capital Sathi?

    A: Capital Sathi is a digital financial services and advisory platform designed to help users and advisors manage customer loan leads, track applications, access diverse financial products, and build sustainable earnings.

  • Q: How can I earn commissions or rewards through the platform?

    A: You can share your unique referral code with potential users or partners. When they successfully register or complete financial applications using your code, applicable referral commissions and payouts are tracked directly in your digital wallet.

  • Q: How do I withdraw funds from my wallet?

    A: Once your withdrawal request is approved by the admin team, the requested funds are processed and transferred to your registered bank account or UPI ID in accordance with standard platform timelines.

  • Q: What documents are typically required for loan or service applications?

    A: Depending on the specific financial product category, standard digital verification documents such as a PAN card, income details, bank statements, or address proofs may be required during the application process.

  • Q: How can I reach out to customer support if I encounter any issues?

    A: You can easily contact our support team by sending an email directly to support@capitalsathi.live or by navigating through the Help & Support section on the platform.